since 1981 and represents the epitome of what a successful car wash should be. Splash has developed and implemented dynamic, comprehensive marketing programs that transcend generational interests. Marketing programs include coupons, gift cards, loyalty programs, cross promotions with local businesses on their Web sites and a comprehensive fundraising program that includes training and signage. Splash effectively utilizes PR in promoting various events targeted to different communities and hosts events to raise money for community causes throughout the year. They also offer training to their large employee base and capitalize on their expertise in managing and marketing car washes by offering their services to other car wash operators. Splash keeps its Web site updated, utilizing it effectively. The company also has a Facebook page. A news posting on their Web site states, "We here at Splash are very proud to have been mentioned in a recent article in the Wall Street Journal. This piece focused on the value of car wash brands and service nationwide. Without our knowledge, the reporters visited four car wash chains across the country to test their services. One of the sites they chose was our White Plains location. We think they liked what they saw because they wrote, `At $13.99, Splash's Full Service Wash was the best value of the washes we tried.' " exemplary for helping car wash operators grow their businesses. The winner is Metro Express Car Wash, Boise and Meridian, Idaho. (www.metroexpresscarwash.com) See page 8. innovation and customer loyalty and has remained at the forefront of the car wash industry by utilizing their unlimited monthly Wash Pass System. "We have been running an unlimited wash pass "monthly wash club" for close to two years now and have around 10,000 subscribers in the San Antonio area with six locations," says owner Marcus Schoenenberger. "We make more money on bad weather months than we do when washing cars all month! Texas Shine has created a value appreciated by the customers, which attributes to our continued success." |